Instead of constantly giving customers updates over the phone or by email, mailing them forms several times a week, or having to field questions about past orders, wouldn’t it be more efficient to have a customer portal? Having a customer portal means that your customers can log in and see this information whenever they’d like, 24/7. Happier customers, decreased customer service costs—it’s a win-win!
Features we can build into your Customer Portal:
| >> Secure login|
| >> A hierarchy of viewing rights |
| >> Ability to add downloadable files, including PDFs |
| >> Past account activity and order history |
| >>Various communication mechanisms|
At Plonka, our marketing and website development teams will build a customer portal to your standards by providing your customers as much or as little information as you’d like. With the talented website designers we have at Plonka, anything is possible.
Contact us now for free advice or fill out our online form for more information on your new customer portal.